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Terms of Service

Effective Date: 1/1/26

1. Introduction

Welcome to Solay Nail Boutique and Spa. These Terms of Service govern your use of our services, including appointment booking, salon communications, and related point-of-sale (POS) services.

By using our services, you agree to these Terms of Service. If you do not agree, please do not use the applicable services.

2. Appointment Booking and Service Communications

Solay Nail Boutique and Spa may use the contact information you provide to manage appointments, communicate appointment changes, respond to inquiries, and provide information related to services you request.

You are responsible for providing accurate contact information and notifying us if your contact information changes.

3. SMS Messaging Terms

3.1 SMS Programs

Solay Nail Boutique and Spa offers optional SMS messaging programs, which may include:

  • Transactional Messages: Appointment confirmations, appointment reminders, appointment changes, and notifications related to POS services or other transactions.
  • Marketing Messages: Promotions, special offers, discounts, and other marketing communications.

3.2 Consent to Receive Messages

By providing your phone number and selecting the applicable SMS consent checkbox, you agree to receive the corresponding category of text messages from Solay Nail Boutique and Spa.

Marketing SMS consent and transactional SMS consent are separate and optional. You may consent to one category without consenting to the other. Consent to receive marketing messages is not a condition of purchase.

3.3 Message Frequency and Rates

Message frequency may vary depending on your appointments, transactions, and communication preferences. Message and data rates may apply according to your wireless carrier and mobile plan.

3.4 Opt-Out Instructions

You may opt out of SMS messages at any time by replying STOP to a message. After opting out, you may receive a confirmation of your request, and we will stop sending the applicable category of messages, except where otherwise permitted by law.

For assistance, reply HELP or contact Solay Nail Boutique and Spa through its website or customer support channel.

3.5 Participating Carriers

Wireless carriers are not liable for delayed or undelivered messages. Message delivery may depend on your wireless carrier, network availability, and other factors outside our control.

3.6 Privacy of SMS Information

SMS consent records and opt-in information will not be sold or shared with third parties for their own marketing purposes. Such information may be shared with service providers, messaging platforms, and wireless carriers as necessary to deliver messages and operate our services.

For more information, please review our Privacy Policy: /privacy-policy.

4. Privacy Policy

Your use of our services is also subject to our Privacy Policy, which explains how we collect, use, retain, and protect personal information.

Privacy Policy: /privacy-policy

5. Acceptable Use

You agree to provide accurate information when using our services and not to misuse our booking systems, communication channels, or other services. We may take reasonable measures to protect our systems and prevent fraud, abuse, or unauthorized activity.

6. Service Availability

We make reasonable efforts to maintain the availability of our booking and communication services. However, services may occasionally be unavailable because of maintenance, technical issues, carrier interruptions, or other circumstances beyond our control.

7. Limitation of Liability

To the extent permitted by applicable law, Solay Nail Boutique and Spa is not responsible for delays or failures in SMS delivery caused by wireless carriers, network outages, or other third-party systems beyond our reasonable control.

Nothing in these Terms excludes or limits any rights or remedies that cannot legally be excluded or limited.

8. Changes to These Terms

We may update these Terms of Service from time to time. Updated terms will be posted on the applicable website with a revised effective date. Your continued use of our services after an update constitutes acceptance of the revised terms to the extent permitted by applicable law.

9. Contact Us

If you have questions about these Terms of Service or our SMS messaging programs, please contact Solay Nail Boutique and Spa through its website or customer support channel.